AI Powered Feedback Analysis

A single click transforms online user feedback into actionable user insights.

Loved by a growing list of companies

Build the product your customers will love

Always have a pulse on customers’ top pain points

Discover emerging customer needs faster

Track customer sentiment on new launches

Stay ahead of competition by analyzing their customer feedback

Understand competitors’ customer sentiment

Discover what customers like and dislike about your competition

Unlock new ways of positioning your product

Uncover top customer pain points faster

Spot trending feedback in real time with AI powered alerts

Uncover top friction points impacting product quality

Understand how to connect with & sell to potential customers better

Uncover barriers to purchase from Sales calls

Close the loop between prospect needs and product features

Understand your prospects' preferred sales language

Uncover new ways to position your product

INTEGRATIONS

Automate your customer feedback analysis

Integrate your feedback sources with a single click

App Store
App Store
Google Play
Google Play
Steam
Steam
Amazon
Amazon
Trustpilot
Trustpilot
TrustRadius
TrustRadius
Twitter
Twitter
Reddit
Reddit
Google Places
Google Places
Zoom
Zoom
G2
G2
Capterra
Capterra
HubSpot
HubSpot
Intercom
Intercom
Zendesk
Zendesk
Typeform
Typeform
Glassdoor
Glassdoor
Yelp
Yelp
GetApp
GetApp

FAQs

What is Essense?

An incredibly straightforward way to analyze user feedback at scale. Significantly reduce the time spent on assessing feedback for your product (or your competitors') and get actionable insights to apply immediately.

How do I get started?
  1. Sign up
  2. Create a project and add the sources you want to use
  3. See the results
How do I invite a team member?

Once logged in, click on the “Members“ tab in your settings to invite any team member to collaborate. Once they sign up they will be added to your organization auto-magically.

Can I try Essense for free?

Yes, we have a fully functional free trial

Can you add X data source?

We can likely add in any data source within a few days, shoot an email to team@essense.io and we‘ll be in touch.

Still have questions?

Feel free to contact us