Viable lets you set up daily, weekly, or monthly reports based on your report objectives. Essense allows more flexibility with on-demand reports that you can generate whenever.
To set up recurring reports on Essense, all you have to do is upload your sources and choose the report frequency. Get your reports through email or use the Slack integration to easily share them with your team.
With Essense, you’re not limited to your own feedback sources. Link your competitors' sources and analyze their customer feedback to refine your positioning and get a better understanding of your strengths and weaknesses.
By analyzing your competitors with Essense, you can keep a finger on the pulse of the market, jump on emerging trends, and stay on top of your customers' ever-changing needs.
Unstructured data analysis doesn’t have to break the bank. Essense lets you analyze up to 2000 pieces of feedback per month for just $99. Viable is six times the price and requires at least 500 feedback points to get started.
With Essense, every business can benefit from in-depth customer feedback analytics. Analyze 200 pieces of feedback per month for free, start leveraging data-driven insights for your business, and upgrade your subscription plan as you grow.